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Questions that are asked most often

Where can I ask my questions?

If you have questions that are not answered here – feel free to contact us, using contact form in contact section or send us e-mail at address info@lifeshine.ee

Who could use our products?

Absolutely everybody. Our basic principle is that every product in our list is totally natural. So these things are suitable for everybody, from toddlers to elders.

What is in the bag?
There is only one ingredient inside the Ever Bamboo – 100% of Moso bamboo charcoal. 

Why should I use Ever Bamboo?
Many other air fresheners contain dangerous chemicals. Ever Bamboo is a safe and natural alternative. Plus, it lasts much longer, saving you a lot of money.

Do I need to activate the Ever Bamboo when I take it out of the package?
No, Ever Bamboo is sealed inside the package, unable to absorb anything until it is opened. Just take the product out and place it directly in your desired place.

Why does the bag only last for a year?

The Ever Bamboo works by adsorbing pollutants from the air and temporarily storing them in its’ pores until rejuvenation. Once placed outside in the sun, the UV rays release and disintegrate the pollutants. Some of the more serious toxins, such as formaldehyde, can leave a very small amount of residue behind in the pores. This builds up over time, making the Ever Bamboo less effective at adsorbing particles out of the air. Sometimes the bag lasts more than a year; you will have to be the judge of that.

Is it safe to pets?
Yes, because product contains only one ingredient – bamboo charcoal – which has no chemicals or toxins, making it completely safe to use around pets and children.

How do I rejuvenate the bag?
To rejuvenate, place the bag under the direct sun for about 4 hours after every 30-60days (2 hours both sides).

How to rejuvenate bag in sunpoor places?
Ever Bamboo bag does not need heat to rejuvenate. The UV rays from the sun rejuvenate the Moso Bag and there are UV rays even on cold days. The sun may not be as strong through, so leave it outside for couple more hours and that will do it. Placing it inside behind a sunny window, may not be effective because most windows block out essential UV rays for rejuvenation.

Can i put it in the oven to rejuvenate?

No, please do not try it.

I accidentally left my Moso Bag in the rain. Is it ruined now?
It may not have that attractive look anymore but it is not permanently damaged. Simply place the bag in the sun to let it dry out. Once it’s dry, the charcoal will begin to work again.

Can bamboo charcoal be recycled?
Absolutely! Bamboo charcoal is an amazing product. After one year as an air purifier, the bamboo charcoal makes a wonderful addition to your garden, where it promotes plant growth and completes its lifecycle as a product that comes from the earth and ultimately gives back to the earth.

Why is bamboo charcoal better than regular charcoal?
Bamboo charcoal is simply a better, all-around product. Regular charcoal is made from normal trees (not bamboo) so it takes decades for the trees to grow back once they are cut down. Moso Bamboo is a grass and grows back to full maturity in 5 years. Regular charcoal production pollutes the air, whereas bamboo charcoal is a carbon neutral process. Bamboo charcoal is more porous (about 10 times), so you need a lot less of it to cover a much larger space.

Aren’t we taking away food from pandas?
No, Moso bamboo is very wide, dense and has no leaf growth on the first 15 feet of the stem. Pandas eat bamboo that is lower to ground and more accessible.

What is the difference between the colors of the Ever Bamboo bag?
There is no functional difference.

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